Sorry you want to cancel your account. If you would like to have your account deleted, please contact our customer service team. We will cancel your account and send you a confirmation by e-mail. We certainly hope that you will visit us again in the future.
Address book
How do I add a contact to my address book?
To add a contact to your Hallmark address book, go to ‘My Account’ and click on ‘Address Book’ on the left. Click the orange button ‘+ New contact’ on the left and follow the steps.
How do I change a contact in my address book?
To change a contact in your online address book, do the following:
Find the contact you want to change in your address book. Click on the name of your contact and click on ‘Edit contact’ in the top right. You will now see the details of your contact person. Make the edits you want to and click on ‘Save’.
How do I remove a contact from my address book?
To delete a contact, do the following:
Find the contact in your address book. Click on ‘Delete Contact’ in the top right corner and then click ‘Delete’ to confirm.
Note: Contacts once deleted cannot be restored.
Change email address / password
Can I change my email address (username)?
Yes, of course. You can change any of your profile details in the ‘My Account’ section under ‘My Profile’.
I forgot my password
To reset your password, go to ‘login’ at the top of the page, enter your e-mail address as if you would to log in and click on 'forgot password'. An email with a link will be sent so that you can change your password
After creating your account you will receive an email from us to activate your account. You will find an activation link in this email. When you click on this link, your account is activated and ready to use.
What happens with my data?
We know that reading a privacy policy is not fun filled, but it’s important for us to let you know that we are committed to ensuring your privacy is protected. Our policy, whilst a bit long, is important as it will help you to understand what information we collect about you, why we collect it and what we do with it.
Calendar
How do I change an event in my calendar?
To change an event in your calendar, do the following:
Find the contact you want to change in your address book. Click on the name of your contact and click on ‘Edit contact’ in the top right. You will now see the details of your contact person. Edit the data here and click on ‘Save’.
Do you have a question?
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